Available courses

    Human Immunodeficiency Virus (HIV) Pre-exposure Prophylaxis (PrEP) is used for the prevention of acquiring a HIV infection.  Preventing the spread of HIV is important for public health. This education course will review what the HIV PrEP program is and how it benefits the Canadian population. An overview of Canadian programs will be provided with a focus on Alberta practices. 

    After completion of this course, learners will be able to: 

    1. Understand what the HIV PrEP program is and how it benefits the Canadian population
    2. Recognize what the guidelines are for patients to receive PrEP and aid in their care
    3. Identify which provinces currently have a publicly funded HIV PrEP program and know how to help patients in accessing drug coverage
    4. Apply the newly acquired knowledge of PrEP to practice by effectively engaging with those who are participating in or inquiring about the HIV PrEP program



    Have you heard the phrase “If it’s on the list, it won’t be missed!”?1 In order to provide the safest treatment to patients at all points of their care it’s important to know what medications a patient is taking and be able to communicate that information effectively. Medication reconciliation (med rec) is designed to contribute to fulfilling that need through a systematic process that ensures medication lists are accurate and up-to-date. Whether med rec is carried out to create admission medication orders in a hospital, or as part of an Annual Comprehensive Care Plan (CACP) in a community pharmacy, pharmacy technicians can play an important role in the process. Pharmacy technicians’ involvement in the med rec process, especially in the development of best possible medication histories (BPMH) is becoming increasingly evident.3-6 You can improve patient safety by learning about how BPMH and med rec can be used in practice. Pharmacy technicians are also well positioned to educate patients and caregivers about the importance of keeping up-to-date medication lists.  After successful completion of this lesson you will be able to:

    1. Describe how med rec can be used to improve patient safety

    2. Outline the elements of the BPMH

    3. Apply the steps of a med rec process

    4. Use good communication techniques when interviewing patients

    5. Explain the importance of patients keeping up-to-date medication lists


    Knowledge and research application is about knowing how and where to access relevant information, interpret the information, and then put it into practice.  For many pharmacy technicians, this is a newer practice area but is significantly important for not only providing quality services but also meeting professional expectations and maintaining continuing competence.

    After completing this lesson, you will be able to:

    1. Describe how knowledge and research application applies to pharmacy technician practice

    2. Access resources for gathering information

    3. Evaluate information sources for relevance and reliability

    4. Use acquired knowledge to inform practice


    Learn to share quality improvement work with your colleagues! Unmask the fear of posters and celebrate and inspire shared learning.

    This course is a recording of a joint TTCE/Technical Keeping Current presentation held May 30, 2018.

    Participants can claim 1.25 non-accredited CEUs for this event.


    Facilitators: Dana Lyons and Loren Voice

    About Dana: Technical Practice Manager for AHS Pharmacy Services. Driven by curiosity and connection to people. Her role in AHS is to advance the practice of over 800 pharmacy technicians.

    About Loren: Her current role is clinical instructor with Bow Valley College in the Pharmacy Technician Diploma program. Enhancing pharmacy services by educating pharmacy technicians is a passion of hers. Loren's professional areas of interest are hospital pharmacy, sterile production and public health & safety.



    Meghan O’Neill, Registered Pharmacy Technician at Guardian Drugs – University Health Centre Pharmacy will address how technicians are being utilized to their full scope of practice.

    This course is a recording of a Techs in Touch Continuing Education Event held March 25, 2019.

    By the end of this presentation participants should be able to:

    ● Identify ways in which Pharmacy Technicians can be utilized in community pharmacy

    ● Understand the benefits of Technicians practicing to full scope

    ● Identify the main workflow processes that should be updated to utilize Pharmacy Technicians

    ● Reflect on possible barriers to practicing at full scope

    ● Understand ways in which they can advocate for themselves to advance their practice

    Participants may claim 1.0 non-accredited CEU.